Refund and Returns Policy

Do you have a Refund Policy?

At Isfahan Sweets, we take pride in delivering high-quality cakes and sweets. Due to the nature of our products and for your satisfaction, we do not offer returns or refunds. However, if you have any concerns or issues with your order, please reach out to our friendly customer support team, and we will gladly assist you to ensure your complete satisfaction. Your happiness is our top priority.

Do you have a Cancellation Policy?

We do have a cancellation policy with a cut-off time condition. In case, if you want to cancel your order placed online, you must have to inform us within 1 hour only via Whatsapp with your order details. Failed to do so, we cannot accept cancellation in that case.

Do you have an Online Payment option?

On our website, at present, we accept only Cash or Card upon delivery orders. No online payment option is there. In case, if you want to pay online, you can place your order from the website and contact us via Whatsapp for online payment regarding enquiries.

What If I am not satisfied with the order?

At Isfahan Sweets, we value your satisfaction. If you are not fully satisfied with your order, please reach out to us. We appreciate your feedback and will work diligently to address any concerns and find the best possible solution for you. Your happiness is our priority.

Need further help?

Contact us at isfahansweetsmuscat@gmail.com for questions related to refunds and returns.

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